VQN Banking has been used by Banks for debt collection and debt recovery since 1990. VQN is used as a stand-alone, as well as a departmental, solution for delinquent account collection. It can easily interface to any Core Banking System or Financial Management Software.
VQueue.Network (VQN) supports first party creditors and health care collections with solutions designed to manage all aspects of the consumer collection/recovery process. Built using the latest Microsoft development tools and database technologies, VQN is capable of managing all pre/post-charge-off accounts and all work flow processes.
In collection and recovery processes, communications play a key role in day-to-day operations. With VQN Email and SMS services, communication gets the power of efficiency, timeliness and cost-effectiveness. A traditional communication which often involves a week or more for a response, VQN tool could achieve in a day or two. Automated processes supported by VQN streamline the communication process with reliable and timely deliveries while increasing response rates. Industry compliant privacy policies and customized solutions are built to enhance customer service experience and gain customer’s trust in the long run.
